Department of Information Technology, JIMS, Vasant Kunj organized the three days Student “Workshop on Salesforce For Business Specialists” from 3rd-6th Jan’2018 at JIMS,Vasant Kunj in collaboration with ICT Academy, an initiative of the Government of India. The event was inaugrated by our respected director Sir Dr.Ravi K Dhar and Dr Meenakhi Narula, Head of Depart.of IT.The session was taken Ms. Megha Mittal, salesforce trainer. The event was an initiative taken by the department to provide an opportunity to the students to learn Customer relationship management(CRM) from world’s best CRM management company Salesforce, whose CRM software, can instantly streamlines and automates any business processes. By creating infrastructure-as-a-service, the business allows sales, marketing, and support teams to work in sync and see important sales and customer data with more width and breadth. As cloud computing providers, Salesforce trained our students for 3 days from 9am-5pm on CRM software and taught them how to keep track of the customers on their cloud service platform. Overall it was a useful workshop for the students in gaining knowledge on latest technology solutions for business in market.